Advantages of Our Technical Support
Use our technical support to gain an advantage over your competition by focusing more time and resources on retaining existing clients and winning new ones instead of spending time dealing with technology.
SecureNA gives you all the benefits of your own in-house IT maintenance – without hiring additional full-time staff.
24 / 7 / 365..
A technology support specialist PROACTIVELY monitors and supports your computer networking 24 / 7 / 365… so you don’t ever need to worry again.
DATA BACKUP & DATA RECOVERY
With our fully-managed data backup plan, lost data can be easily recovered. Plus, if your server fails, our IT maintenance service can have you back online and working quickly.
MANAGE YOUR TECHNOLOGY-RELATED EXPENSES
Outsourcing all or a portion of your IT needs will:
- Eliminate/reduce the payroll burden of in-house IT maintenance.
- Eliminate/reduce the cost of technology associated with training for your in-house IT resources.
- Avoid the need for costly IT asset management and ticketing software – we handle it for you.
- Eliminate costly cover-gaps when “the IT guy” or in-house IT are sick or on vacation.
- Provide FIXED PRICING – Our stable and predicable monthly pricing models are easier to budget, because they scale with your business needs.
Our tailored business technology management offers great value, flexibility, and increases technology stability for businesses of any size.
END TECHNOLOGY VENDOR HASSLES
With us as the single point of contact for all your technology vendors, you no longer need to manage them on your own. Free up time that would otherwise be spent managing vendors, cloud services, and writing policy – our world-class team will handle those for you. Spend more time on revenue-generation and less time on technology.
Secure Network Administration will:
- Speed up resolution times of other vendors. We quarterback the issues.
- Manage vendor agreements. We fight for you.
- Identify, research, and evaluate new vendors with you or on your behalf.
- Review vendor performance levels. We drive them to improve.
- Leverage our vendor relationships to improve services across the board.