CORPORATE HELPDESK = DAILY SUPPORT WHENEVER STAFF NEEDS IT

cta-3Secure Network Administration provides clients with a corporate-level technology helpdesk for the day-to-day operations of the business. Whether receiving an error message on the screen, needing to ask a question about a Microsoft Office application, or just wanting to know if they shouldn’t have clicked on what they just clicked, people have questions, and our business IT support staff can them and more.

Through enterprise-grade remote tech support tools and onsite support, we take care of everyday questions, problem resolution, and offer proactive management of end users and their computer equipment. Having SecureNA is like having the power of an in-house IT network support team without the expense and management of more staff.

Technology and computer support is absolutely essential. Ensure your business’s success with our remote support and IT solutions. Call us today at 919-226-0000 x103 or request a free, no-obligation quote below.


KEY ADVANTAGES OF OUR HELPDESK SERVICES
ONGOING USER SUPPORT Unlimited HelpDesk (phone or e-mail)
Desktop Software Installation
Printer Installation
Peripherals Installation
Mobile Device Management
24×7 Emergency Support
Onsite Escalation
Exchange and O365 Email Support
MONITORING & ALERT NOTIFICATIONS Patch Management
Antivirus Management and Virus Remediation
Remote Access Management
SYSTEM SECURITY Patch Management
Antivirus Management and Virus Remediation
Remote Access Management
MANAGEMENT Asset Tracking and Lifecycle Management
Software Licensing Contract Management